Terms & Conditions

Business name: Al Majra Sport Coaching Services Brand: 369MMAFIT – Modern Martial Arts and Fitness Academy Location: Dubai, United Arab Emirates Email: info@369mmafit.com Phone: +971 52 210 8001 We provide personal training, martial arts coaching, fitness sessions, home/online training and related services.

You must be 18 years or older to create an account or make a booking. Parents/guardians may book services for children/minors, and remain fully responsible for them. By using our website and services, you confirm that: • You are legally able to enter into a contract, and • You will use the services in compliance with UAE laws. If you access the website from outside the UAE, you do so at your own risk and are responsible for complying with local laws.

We may update these Terms from time to time. When we do, we will update the "Last Updated" date at the top. Continued use of the website or services after changes means you accept the new Terms. If you do not agree with the updated Terms, you should stop using the website and our services.

Some features (for example: managing bookings, viewing history, customer panel) may require you to create an account. You agree to: • Provide true, accurate and up-to-date information • Keep your login details and password confidential • Be fully responsible for all activity that happens under your account We may suspend or terminate your account at any time if we suspect: • Fraud, abuse or misuse • Violation of these Terms or any applicable law

We grant you a limited, non-exclusive, non-transferable, revocable licence to access and use our website for personal, non-commercial use only. You agree NOT to: • Use the website for any illegal or fraudulent purpose • Attempt to hack, damage or interfere with the website or servers • Upload or share any content that is offensive, abusive, defamatory, hateful, or illegal • Impersonate another person or use someone else's account • Copy, resell or exploit any part of the website or content for commercial purposes without our written consent We may modify, suspend or discontinue any part of the website or services at any time without notice.

Bookings are made through our website and/or integrated booking system. • Prices for sessions and packages are shown on the website and may change at any time. • You must provide a valid payment method at the time of booking. • Payments are processed securely through third-party payment gateways (e.g. Mamo Pay, Ziina, Stripe or bank gateways). • We do not store full card details on our servers. • Once payment is completed, you will receive a confirmation email or message. We reserve the right to refuse or cancel any booking, for example in case of: • Payment issues • Suspected fraud • Trainer unavailability If we cancel a booking from our side, we will either: • Reschedule the session, or • Provide a refund/credit in line with our Refund Policy.

Our general policy: Reschedule: You may reschedule a session at least 12 hours before the scheduled start time (or as otherwise stated on the website). Late Cancellation / No-Show: If you cancel less than 12 hours before the session, or you do not show up, the session is counted as used and no refund will be given. Refunds: • All sales are generally non-refundable except where required by law or where the session is cancelled by us. • Unused or expired sessions in a package are non-refundable and cannot be transferred to another person. Full details are set out in our Refund & Return Policy, which forms part of these Terms.

If you purchase a package of multiple sessions: • The package will have a validity period (e.g. number of weeks/months) stated at the time of purchase. • Sessions must be used within this period. • Any remaining or unused sessions after the expiry date will be lost and no refund will be provided. • Packages are for personal use only and cannot be resold, shared, or transferred unless we agree in writing.

369MMAFIT and its trainers are not medical providers. Information provided on the website or during sessions (including workouts, nutrition tips, plans, or advice) is general fitness guidance only and not a substitute for medical advice. By booking and attending any session, you confirm that: • You are physically and medically fit to participate in exercise. • You have consulted a doctor if you have any medical condition, injury, or concern. • You understand that all physical activity involves some risk of injury. • You participate in all sessions at your own risk. If at any time during a workout you feel pain, dizziness, or discomfort, you should stop immediately and seek medical advice. We may ask you to complete a health/waiver form before training. We reserve the right to refuse service if we believe training would be unsafe for you.

To the maximum extent permitted by applicable law: • We are not liable for any indirect, incidental, special, or consequential damages, including loss of income, profit, or data, arising out of your use of the website or services. • Our total liability for any claim relating to a service you purchased will not exceed the amount you paid for that specific service. Nothing in these Terms excludes or limits liability: • For death or personal injury caused by our gross negligence; or • For fraud or fraudulent misrepresentation where such limitation is not allowed by law.

All content on www.369mmafit.com, including text, graphics, logos, images, videos, icons, and design ("Content"), is owned by or licensed to Al Majra Sport Coaching Services / 369MMAFIT. You may not: • Copy, reproduce, modify, distribute, sell, or create derivative works from any Content • Use our name, logo, or brand elements without written permission

Our website may contain links to third-party websites or tools (e.g. payment gateways, social media, analytics). • These sites are not under our control. • We are not responsible for their content, privacy practices, or any loss or damage resulting from your use of them. • You access third-party sites at your own risk.

Your use of the website is also governed by our Privacy Policy, which explains how we collect and use your personal data. By using the website or services, you agree to our Privacy Policy.

You agree to indemnify and hold harmless Al Majra Sport Coaching Services, 369MMAFIT, and our trainers, employees, and partners from any claims, losses, damages, costs, or expenses (including legal fees) arising from: • Your use of the website or services • Your breach of these Terms • Your violation of any law or third-party rights

These Terms are governed by the laws of the United Arab Emirates, as applicable in the Emirate of Dubai. Any dispute will be subject to the exclusive jurisdiction of the courts of Dubai (or another UAE authority that may be specified by law). We will not provide services to individuals or entities on any sanctioned or OFAC list, where prohibited by UAE law.

You may stop using the website and services at any time. We may, at our discretion and without notice, suspend or terminate your access if we believe you have: • Violated these Terms, or • Misused the website or services. Termination does not remove your obligation to pay any outstanding amounts or change our Refund Policy.

For any questions about these Terms: Al Majra Sport Coaching Services – 369MMAFIT Email: info@369mmafit.com Phone: +971 52 210 8001 Website: www.369mmafit.com